CANCELLATION POLICY

1.1 Any course cancelled after registration – admin fee of 25% of the course price applies (which will not be refunded), remaining deposit will be refunded. You need to request the course cancellation 5 working days before the course starting date.

1.2 You are not eligible for any refund if you made a request for course cancellation less than 5 working days before the course starting date. Replacement is however allowed. 

1.3 The organiser reserves the right to cancel a course if number of participants have not reached the minimum required to run the course effectively. The organiser also reserves the right to cancel in the event of an unforeseen circumstance which disables a safe training environment. In the event of a cancellation, the organiser will either arrange for an alternative course date or offer a full refund of the fee paid.

1.4 If you need to postpone your course, you need to make a request 5 working days before the course starting date and it does not cost for you. You are not able to make a request for course postpone less than 5 working days before the course starting date.

1.5 Any refund will take up to 14 days to process.